All vehicles and equipment from CLW group are guaranteed to be brand new with most advanced technology, perfect workmanship and latest design under ISO 9001, ISO 14001 and other related quality control system.24 hours after-sales service, operation manual book and videos will be offered after truck delivery.

The vehicles are expected to be functioning 10-15 years with availability of spare parts by sea or by air and we always suggest the buyers order some spare parts along with special trucks when you place the order with us.

--The buyers can get a minimum warranty period of 12 months or 25000KM-50000KM, whichever comes first from the arrival date of shipment.

--During this period,we will send replacement parts and components to buyers by DHL, UPS, FEDEX or by air and by sea free of charge, easy-wearing spare parts are excluded.

 --After warranty time, buyers can get all of spare parts of their truck at factory cost.

 --This warranty does not cover any possible damage due to improper operation, accident or misuse or damage due to any unauthorized services.

The buyers can forever enjoy technical support anytime and anywhere, overseas technical training before operation is available at buyers cost or our cost.

We strongly suggest you to buy some amount of basic spare parts along with your truck, the cost will be approximately 500 USD-800 USD/unit, no shipping cost.

--Replace of Air filter/oil fiter/fuel fiter: 3000KM-5000KM every time

--Replace of lube oil of axle: 5000KM-8000KM every time

--Routine Checking of axle /suspension/tire pressure: every two weeks

--Replace of A/C Refrigerant: every 2-3 years

--Routine checking of all valves: every week

--For other maintenace inquiry, please contact our after-sales service people by phone or email.

We provide a operation video for every single model of our truck free of charge and you can send your staff to our factory for onsite operation training. All of local expense including transporation, hotel ,food all are free of charge until your staff understand how to operate trucks well.

We can assign our salesman and engineers to your country for overseas onsite training, the basic cost such as airflight/VISA application/accomandation will be on your accoutant or based on negotiation term on the sales contract, no any extra engineering service charge.

--After-sales service hotline:+86 18808668855(mr.chen)

--Address: No. 168, Pingyuangang, Zengdu District, Suizhou, Hubei, China

--Spare parts inquiry: chenlei8855@gmail.com

You are welcome to contact us for any unclear operation and any possible problem in your trucks